FAQ

Frequently Asked Questions (FAQ)

1. Which versions of QuickBooks Desktop do you provide?

We offer the full range of the latest QuickBooks Desktop products, including:

• QuickBooks Desktop Pro

• QuickBooks Desktop Premier

• QuickBooks Desktop Enterprise

• Industry-specific editions

All licenses are genuine products from Intuit, and karkan is an authorized distributor.

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2. How do I activate my QuickBooks software?

Activation is quick and simple:

1. After purchase, you’ll receive your license number by email.

2. Download the software directly from Intuit’s official website.

3. Enter your license number during installation.

4. Follow the guided setup to complete activation.

Need help? Our support team is ready to assist you. Already using QuickBooks? We can help you upgrade — just provide your current version details, and we’ll guide you with pricing and compatibility information.

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3. Can I install QuickBooks on multiple computers?

Installation rights depend on your license type:

• Single-user license: Install on one machine only.

• Multi-user license: Install on multiple devices according to the number of users licensed.

Not sure? Contact us and we’ll clarify your license terms.

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4. What accounting and bookkeeping services do you offer?

Our professional bookkeeping solutions include:

• Monthly account reconciliation

• Preparation of financial reports

• Accounts receivable and payable management

• Payroll services

• Tax filing support

• Custom financial reporting

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5. How do you protect confidential financial data?

We use strict security protocols to protect your information:

• Encrypted data transfers

• Secure private file storage

• Restricted access systems

• Regular security checks

• Signed confidentiality agreements

• Compliance with industry-leading security standards

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6. What are your typical timeframes for bookkeeping tasks?

• Monthly books: Finalized by the 15th of the next month

• Bank reconciliation: Delivered within 5 business days

• Financial reports: Ready by month’s end

• Special requests: Timelines provided upon request

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7. What if I change my mind after purchase?

We offer a hassle-free 60-day return policy. If you’re not satisfied, you can request a full refund within 60 days of purchase.

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8. Do you provide support after purchase?

Yes. Our team is available Monday through Sunday to ensure smooth installation and optimal use of your QuickBooks software.

Phone: +1 (703) 3816 474

Email: Contact@karkan.shop

Address: 6218 Summit Point Ct, Alexandria, VA 22310, USA

Business Hours:

• Monday – Friday: 8:00 AM – 6:00 PM
• Saturday: 8:00 AM – 12:00 PM